• Are you eligible to work in Australia/New Zealand?
  
  YesNo
   
  Work status:
  Australian/New Zealand Citizen Australian Permanent Resident Australian Temporary Resident Australian Student Visa New Zealand Work Permit New Zealand Permanent Resident New Zealand Temporary Resident New Zealand Student Visa  
• Do you have intermediate computer skills and regular access to the internet and a printer? YesNo
   
• Do you have access to your own vehicle or public transport? YesNo
   
• Have you ever been involved in lawsuit or litigation involving a corporation? YesNo
   
• Have you ever been convicted of a felony or crime? YesNo
   
• Do you have any disabilities/illnesses that would affect your ability to perform the services required as per the independent agreement (such as mobility, sight, hearing, speech)? YesNo
   
• Are you prepared to conduct your mystery shopping jobs independently (including children)? YesNo
   
• Do you understand that the payment for each mystery shop is inclusive of any reimbursement for purchases (where required)? YesNo
   
• Do you understand that mystery shopping is a form of causal employment and should not be relied upon as the sole source of income? YesNo
   
• Have you ever had a role involving customer service? YesNo
   
• Have you ever been mystery shopped? YesNo
   
• Have you ever, or are you currently working for a Mystery Shopping company? YesNo
   

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The suburb/postcode finder is a quick and easy way to search for all suburbs and regions around Australia and New Zealand. To select the areas that you are available to conduct jobs in please enter a postcode or suburb, and click ‘Find’. The suburb and surrounding areas will appear in the table below and you simply click ‘Add’

Please note: You are not restricted to your local area and may add any available job areas you are willing to conduct mystery shopping in.

• • State ACT NSW NT NZ QLD SA TAS VIC WA
  • Region
  • Postcode

    select
    Find

  Please select suburbs from the list below and click ‘Add’

  	Region	Suburb	Postcode

  No records to display.

  Add

  To remove from the list below select suburbs and click ‘Delete’

  	Region	Suburb	Postcode

  No records to display.

  Delete

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• Which of the following sentences is grammatically correct?

  There were four team member’s in the department, each of them attending to a customer
  There were four team members in the department, each of them attending to a customer
  There were four team members in the department each of them attending to a customer
  There were four team member’s in the department each of them attending to a customer

  
  

  From the receipt, which of the following shows the correct store I.D, team member I.D, time, and receipt number?

  

  Store I.D 2088, Team Member I.D 2012, Time 20:12, Receipt Number 9555
  Store I.D 355, Team Member I.D 13:50, Time 20:12, Receipt Number 0021
  Store I.D 0021, Team Member I.D 355, Time 13:50, Receipt Number 9555
  Store I.D 2088, Team Member I.D 355, Time 13:50, Receipt Number 0021

  
  

  The Big Phone Company takes pride in providing their customers with products that best suit their individual needs. To ensure that they deliver on this promise, the sales associates are required to ask clarifying questions. A clarifying question allows the sales associate to better understand your needs in relation to information you have already provided. Which of the following is not a clarifying question?

  

  Do you need to be able to access your emails and the internet on your phone as well?
  Hi, how are you?
  What will you use the phone for primarily?
  How much do you currently spend each month?

  
  

  Landmarks are of utmost importance to ensure you have visited the correct store, and you should be as specific as possible. A landmark could be a specific store, street name, ATM, laneway, escalator, etc. For example: Gloria Jeans Cafe NOT Cafe; Queen Street NOT Street. If you were standing facing the stores in the picture shown, what would the left and right landmarks next to Vinnies be?

  

  Left: Bookshop, Right: Sandwich shop
  Left: Lady waiting to cross the road, Right: Subway
  Left: Subway, Right: Oracle Books
  Left: Oracle Books, Right: Subway

  
  

  Jimmy has pulled together a list of all the mystery shopping jobs he has scheduled this week. He knows that each job will take 30 minutes to complete and it will take 15 minutes to travel between each store. In what order must Jimmy complete these jobs?

  

  Store A, Store C, Store E, Store F, Store B, Store D
  Store A, Store B, Store F, Store D, Store E, Store C
  Store A, Store F, Store D, Store C, Store B, Store E
  Store F, Store D, Store B, Store E, Store C, Store A

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• Please explain in 150-200 characters what you believe is involved in providing an exceptional customer experience
  

  	characters left

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• Resume: Max. file size allowed is 200KB
  Attach  

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